TAXPAYER VALUE
Savings Tracker
Finding waste. Asking questions. Fighting for better value.
Report it. Map it. Track it. Cut the waste. Lower the taxes.
Steve is reviewing spending, systems, contracts, and service problems to identify where taxpayers may not be getting full value.
Figures shown in the Savings Tracker may be reported, estimated, or verified. Each item should be reviewed with its source before being treated as confirmed.
How items move through the tracker (methodology)
Identified
Potential saving identified.
Under Review
Evidence and research underway.
Verified
Saving confirmed from reliable records.
Proposed
Steve proposes action.
Council Action
Council has considered the issue.
Savings Achieved
Actual measurable savings realized.
Hypothetical savings are never counted as achieved. An item only reaches Savings Achieved with a verified, source-linked amount from reliable records.
Customer service and work-order system costs (Oracle/JDE)
Steve has flagged reported spending on the City's customer service and work-order software systems for review. The reported figure is being withheld from publication until official City budget, procurement, invoice, or contract documents are attached.
Why it matters
Residents report slow follow-up and lost requests, while the City pays for systems that are supposed to track them. If the systems are expensive AND service is poor, taxpayers are paying twice — once for the software, and again in wasted time.
The question Steve is asking
What does the City pay each year for its customer service and work-order systems, and what measurable service results do taxpayers get for that money?
Follow the Savings Tracker
Residents can follow what spending questions, cost concerns, and savings opportunities Steve is tracking.
SEEING WASTE OR POOR SERVICE?
One complaint can be overlooked. A map full of complaints cannot.